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Privacy Policy

Data Controller

Selleria Repetti di Repetti Alice - Via Groppallo, 58 - 27040 Bosnasco (PV)

Email address of the Owner:  info@selleriarepetti.com

Types of Data collected

Among the Personal Information collected by this Website, either independently or through third parties, there are: Cookies, Usage data, name, surname, gender, date of birth, telephone number, VAT number, business name, profession, address , fax number, country, province, e-mail, zip code, city, Fiscal Code, business sector, User ID, number of employees, username, website, geographical location, password, image, billing address, shipping address, number civic, profile image and various types of data.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected. 
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website. 
All the Data requested by this Website are mandatory and, in the absence of their contribution, could be impossible for this Website to provide the service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the service or on its operation. 
Users who have doubts about which data are mandatory, are encouraged to contact the owner. 
Any use of Cookies - or other tracking tools - by this Website or by third party service providers used by this Website, unless otherwise specified, is intended to provide the service requested by the User, in addition the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and warrants that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may have access to the Data subjects of the persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Place

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.

Retention period

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of treatment or deletion of data.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Interaction with external social networks and platforms, Analytics, Contacting the User, Content commentary, Payment management, Interaction with live chat platforms, location-based interactions, SPAM protection, registration and authentication, remarketing and behavioral targeting, display of content from external platforms and social features.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Comment on the contents

    The comment services allow Users to formulate and make public their comments regarding the content of this Web Site. 
    Users, depending on the settings decided by the Data Controller, may also leave the comment anonymously. In the case of Personal Data issued by the User there is an email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments. 
    In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, the same collect traffic data relating to the pages in which the comment service is installed. .

    Comment system managed directly (this Website)

    This Website has its own content commenting system.

    Personal Data collected: surname, Cookie, Usage data, email address, first name, phone number, website and username.

  • Contact the user

    Contact form (this Website)

    By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

    Personal Data collected: ZIP code, city, Fiscal Code, surname, date of birth, email address, User ID, address, country, name, number of employees, fax number, telephone number, VAT number, profession, province, company name, sex and business sector.

    Mailing list or newsletter (this Website)

    By registering with the mailing list or the newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. User's email address could also be added to this list as a result of registering with this Website or after making a purchase.

    Personal Data collected: ZIP code, city, last name, Cookies, date of birth, Usage data, email address, country, name, phone number, profession, province, company name and gender.

    Contact by phone (this Website)

    Users who provided their telephone number may be contacted for commercial or promotional purposes connected to this Website, as well as to satisfy requests for support.

    Personal Data collected: telephone number.

  • Social functions

    Invite and suggest friends (this Website)

    This Website may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been authorized - and to suggest friends or connections within it.

    Personal Data collected: various types of Data.

  • Payment management

    The payment management services allow this Website to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly from the payment service provider requested without being in any way processed by this Website. 
    Some of these services could also allow the sending of messages to the User, such as emails containing invoices or notifications regarding payment.

    PayPal (Paypal)

    PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Consel (Consel Spa)

    Consel is a payment service provided by Consel Spa

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: Italy -  Privacy Policy .

  • Interaction with social networks and external platforms

    This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Website. 
    The interactions and information acquired from this Website are in any case subject to the User's privacy settings related to every social network. 
    If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

    Tweet button and Twitter social widgets (Twitter, Inc.)

    The Tweet button and Twitter social widgets are services of interaction with the Twitter social network, provided by Twitter, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

    +1 button and Google+ social widgets (Google Inc.)

    The +1 button and Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

    LinkedIn button and social widgets (LinkedIn Corporation)

    The button and the social widgets of LinkedIn are services of interaction with the social network Linkedin, provided by LinkedIn Corporation.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

    Like button and Facebook social widgets (Facebook, Inc.)

    The "Like" button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

    "Pin it" button and Pinterest social widgets (Pinterest)

    The "Pin it" button and Pinterest social widgets are services of interaction with the Pinterest platform, provided by Pinterest Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

    YouTube social button and widgets (Google Inc.)

    The button and the social widgets of YouTube are services of interaction with the YouTube social network, provided by Google Inc.

    Personal Data collected: Usage data.

    Place of processing: USA -  Privacy Policy .

  • Location-based interactions

    Geolocation (this Website)

    This Website may collect, use and share data relating to the geographical location of the User, in order to provide services based on the position itself. 
    Most browsers and devices provide default tools to deny geographic tracking. If the User has expressly authorized this possibility, this Website may receive information on its actual geographical position.

    Personal Data collected: geographic position.

    Non-continuous geolocation (this Website)

    This Website may collect, use and share data relating to the geographical location of the User, in order to provide services based on the position itself. 
    Most browsers and devices provide default tools to deny geographic tracking. If the User has expressly authorized this possibility, this Website may receive information on its actual geographical position. 
    The geographical location of the User occurs in a non-continuous manner, upon specific request of the User or when the User does not indicate in the appropriate field the place in which it is located and allows the application to automatically detect the position.

    Personal Data collected: geographic position.

  • Protection from SPAM

    This type of service analyzes the traffic of this Website, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

    Google reCAPTCHA (Google Inc.)

    Google reCAPTCHA is an SPAM protection service provided by Google Inc. 
    Use of the reCAPTCHA system is subject to Google's privacy policy  and  terms of use  .

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

  • Registration and authentication

    By registering or authenticating the User allows the Application to identify it and give it access to dedicated services. 
    Depending on the following, the registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

    Direct registration (this Website)

    The User registers by filling in the registration form and providing his Personal Data directly to this Website.

    Personal Data collected: ZIP code, city, Fiscal Code, surname, date of birth, email address, image, profile picture, address, billing address, shipping address, name, house number, fax number, telephone number, VAT number , password, province, company name and username.

  • Remarketing e behavioral targeting

    This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the past use of this Website by the User. 
    This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the activity of remarketing and behavioral targeting is connected. 
    In addition to the options for the opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies related to a third party service, by visiting the  opt-out page of the Network Advertising Initiative .

    Remarketing with Google Analytics for display advertising (Google Inc.)

    Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that links the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy  -  Opt Out .

    AdWords Remarketing (Google Inc.)

    AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that links the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States -  Privacy Policy  -  Opt Out .

  • Statistics

    The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

    Google Analytics with anonymized IP (Google Inc.)

    Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Information collected for the purpose of evaluating the use of this Website, compiling reports and sharing them with other services developed by Google. 
    Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network. 
    This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries participating in the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy  -  Opt Out .

    Statistics collected directly (this Website)

    This Website uses an internal statistical system, which does not involve third parties.

    Personal Data collected: Cookies and Usage Data.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them. 
    In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

    Fonts.com Web Fonts (Monotype Imaging Holdings Inc.)

    Fonts.com Web Fonts is a service of visualization of font styles managed by Monotype Imaging Holdings Inc. that allows this Website to integrate such contents within its pages.

    Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

    Place of processing: USA -  Privacy Policy .

    Google Fonts (Google Inc.)

    Google Fonts is a service of visualization of font styles managed by Google Inc. that allows this website to integrate such contents within its pages.

    Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

    Place of processing: USA -  Privacy Policy .

    MyFonts (MyFonts Inc.)

    MyFonts is a service of visualization of font styles managed by MyFonts Inc. that allows this Web Site to integrate such contents within its pages.

    Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

    Place of processing: USA -  Privacy Policy .

    Widget Video YouTube (Google Inc.)

    YouTube is a video content visualization service managed by Google Inc. that allows this Website to integrate such content within its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: USA -  Privacy Policy .

More information on treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the stages leading to his possible establishment for the defense against abuse of this Website or related services by the User. 
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third party services used by it may collect System Logs, which are files that record the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy

More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.

User Rights

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or otherwise of the same with the Data Controller, to know its content and origin, to verify its accuracy or request its integration , the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.

This Website does not support "Do Not Track" requests. 
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Age requirements

Users declare to be of age according to the legislation applicable to them. Minors may use this site only with the assistance of a parent or guardian. Under no circumstances children under 13 can use this site.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Please therefore consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Website and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.

Information on this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from modules prepared by Selleria Repetti di Repetti Alice and stored on its servers.

Definitions and legal references

Personal Data (or Data)

It constitutes personal data any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

This information is collected automatically through this Website (also from third party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User that connects to this Website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application,with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User

The individual who uses this Website, which must coincide with the interested party or be authorized by him and whose Personal Data are being processed.

Interested

The natural or legal person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body, association or body appointed by the Data Controller to process Personal Data, as prepared by this privacy policy.

Data Controller (or Holder)

The natural person, legal entity, public administration and any other body, association or body to which they are responsible, even together with another owner, decisions regarding the purposes, methods of processing personal data and the tools used, including the profile of the security, in relation to the functioning and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website

The hardware or software tool through which the Personal Data of Users are collected and processed.

Cookie

Small portion of data stored in the User's device.


Legal references

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, concerning Cookies.

This privacy statement applies exclusively to this Website.

Terms of Sale

 Attention: the shop will be closed from the 20th to the 28th of May. Orders will not be shipped regourarly.

Delivery Information

We pride ourselves in handling your orders quickly, with most in-stock items dispatching within 24 hours of ordering; however, some orders may take up to 48 hours to process. Should any unforeseen delay occur, you will be notified within 48 hours of placing your order. We're not responsible for delay of the shipping company.

Useful Information

 

  • We aim to dispatch orders placed before 12 p.m. on the same day.
  • Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.
  • Please be aware that customers are responsible for payment of any local customs duties.
  • If you would like to receive an SMS text and/or email notification for updates on your delivery please leave a valid mobile number and email address in the shipping address when placing an order.

Where Do We Deliver?

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden.
If you're from Switzerland, please let us know and we'll give you a price quote for shipping costs.

Returns & Exchanges

Faulty Items

Faulty items can be returned at any time. Should you receive a faulty item please contact us by email or by phone on stating your Order Number and the nature of the fault. The fault item must be with new and labeled.
Shipping cost of return will be on our charge.

Please ensure you return faulty items to us as soon as possible.

Our Policy

Standard Returns & Exchanges

Please note that this standard right of return or exchange is provided in addition to the cancellation right set out above and does not affect your statutory rights as a consumer.

When you buy something from us, we hope you love it. However, should you change your mind (it happens to the best of us), and subject to the conditions set out below, you have 90 days from the despatch date to return Europe-bought full-price items to us for a refund or exchange. Sale items can be returned within 14 days from the despatch date for a refund or exchange.

For exchanges, please see the Exchanges section below. For returns, please follow the instructions set out in the Returns sections below.

Processing Your Refund

This section does not apply to refunds due where you have cancelled the contract (see the section above on Cancellations for further information).

If you return an item for any other reason, we will examine the item and will notify you of your refund within a reasonable period. Most returns will be processed in approximately 2-3 weeks although, on occasion, some returns may take up to 28 days to be processed. Your refund will be credited back to your original method of payment within approximately two days of being processed.

Faulty items will be refunded in full, including delivery charges for sending them to you and the cost incurred by you in returning them to us.

Exchanges

Should you wish to exchange an item, please contact us and we will organise a freepost label to be sent to you so that you can return your item.
The shipping cost for the return is up to the customer.
New shipping cost will be charged for the new item to change.

Note that the period for exchanges is 90 days from the despatch date for Europe-bought full-price items and 14 days from the despatch date for sale items. This right of exchange is provided in addition to the cancellation right set out above and does not affect your statutory rights as a consumer.


Cancellations

Your Right to Cancel

Please note that this right to cancel is additional to your other statutory rights as a consumer and our standard returns and exchanges policy below.

you have the right to cancel the contract formed with us when you purchased products on the Site. You can cancel the contract for any reason and at any time within the cancellation period.

Cancellation Period

The cancellation period starts when we send you the dispatch confirmation email (this email indicates that your order has been accepted by us and, therefore, that a contract has been formed between us) and ends 14 calendar days after the day on which the product(s) is/are delivered to you. If you ordered multiple products in a single order and we ship those products in separate deliveries to you, the cancellation period will end on the 14th day starting from the day after you received the last of the products in that order.

Calculating the cancellation period can be tricky, so here is an illustration to help you figure out how long you have:

  • You place an order on 1 April.
  • We send you a dispatch confirmation email on 3 April. This is the date when the contract between us is formed.
  • You receive delivery of your products on 7 April.
  • The period for cancelling the contract starts on 3 April and ends on 21 April (i.e. it ends 14 calendar days starting from the day after delivery). Weekends, bank holidays and public holidays are counted when you calculate the 14 days.

How to Exercise the Right to Cancel

To cancel a contract as above, you need to:

  1. Inform us of your decision to cancel the contract. To do this, you can send us an email clearly stating that you wish to cancel your contract or make your cancellation to us in writing here (in each case, including your name and order number).
  2. Send the products back to us to our address. You must do this no later than 14 days after you notified us of the cancellation. Again, weekends, bank holidays and public holidays are counted when you calculate the 14 days.

Please note that if you cancel the contract, you will have to pay the cost of returning the relevant products to us.

We are not obliged to give you a refund until we receive the products back from you or we receive evidence from you that you have sent them back to us. We strongly recommend you send the products using a secure or trackable method - i.e. Recorded/Special Delivery - and that you retain your proof of postage.

Shipping cost will be on our charge only if accerted difect item.

What Happens Next?

Provided that you have cancelled the contract as above and we have received the products back from you (or you have provided us with evidence that you have sent the products back to us) within 14 days of cancelling the contract, we will reimburse all payments received from you in respect of the products excluding delivery charges from the fist shipment. We may make a deduction from the reimbursement also for paypal commission of the payment. We will reimburse only by bank wire.

The reimbursement will be paid within 14 days after receiving the returned products or the evidence that the products were sent.

Please note that this cancellation right does not apply to: (1) any personalised products; (2) any products made to your specifications or (3) other products which we have specified as non-returnable.

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Copyright © 2018 Selleria Repetti di Repetti Alice
VAT: 02697130181 Tax Code: RPTLCA85T58C261Y
Registered Office: Via Groppallo, 58 - 27040 Bosnasco (PV)

Phone: +39.0385272319
WebArt GRAGRAPHIC